Xfinity My Account
Provides access to account, outage and service information for Xfinity customers
The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want. Billing• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox Manage Your Account Information• View your channel lineup• View and edit your account information, such as your contact phone number, password and email address• Look up or change your Xfinity ID• View information about your internet usage• View your Comcast Digital Voice number Setup and Troubleshooting:• View or personalize your WiFi name and password• Refresh your X1 TV box and troubleshoot your Xfinity devices• Check the connection status of your devices and get updates on service outages• Set up your remote to control all of your entertainment Appointments• Check the status, reschedule or cancel your service appointment• Find out your tech’s estimated time of arrival Contact Us• Request a call back from an Xfinity representative • Find the nearest Comcast Service Center• Learn more about Do Not Sell My Personal Information options at https://www.xfinity.com/privacy/manage-preferenceExplanation of Android Permissions:INTERNET: Enables My Account to connect over the Internet to our serversACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connectedWRITE_EXTERNAL_STORAGE: Enables My Account to cache dataWRITE_CALENDAR, READ_CALENDAR: Enables My Account to create calendar events for service appointmentsREAD_GSERVICES, GET_ACCOUNTS: Enables My Account to use Google Maps and related servicesREAD_PHONE_STATE: Enables My Account to associate your Comcast login with your device so you don’t have to login each time you open the appC2D_MESSAGE, RECEIVE, and WAKE_LOCK: Enables My Account to support push notificationsCAMERA, VIBRATE: Enables My Account to support credit card scanningCOARSE_LOCATION (Marshmallow Only), ACCESS_WIFI_STATE, CHANGE_WIFI_STATE: Check WiFi strength, manage connectivity and troubleshootWeve made some improvements to the app to give you an even better experience. If you have any suggestions or experience any issues, please share at xfinity.com/report-a-bug. We truly appreciate your feedback.
The hassle-free way to manage your Xfinity account anywhere, anytime – with no call needed. It’s easy and fast to access and personalize your WiFi name and password, check for service outages, troubleshoot or refresh your equipment, view and pay your bill, find out your tech’s arrival time, view your channel lineup and update your account whenever and wherever you want. Billing• Sign up for paperless billing with EcoBill to receive monthly statements to your email inbox instead of your mailbox Manage Your Account Information• View your channel lineup• View and edit your account information, such as your contact phone number, password and email address• Look up or change your Xfinity ID• View information about your internet usage• View your Comcast Digital Voice number Setup and Troubleshooting:• View or personalize your WiFi name and password• Refresh your X1 TV box and troubleshoot your Xfinity devices• Check the connection status of your devices and get updates on service outages• Set up your remote to control all of your entertainment Appointments• Check the status, reschedule or cancel your service appointment• Find out your tech’s estimated time of arrival Contact Us• Request a call back from an Xfinity representative • Find the nearest Comcast Service Center• Learn more about Do Not Sell My Personal Information options at https://www.xfinity.com/privacy/manage-preferenceExplanation of Android Permissions:INTERNET: Enables My Account to connect over the Internet to our serversACCESS_NETWORK_STATE: Enables My Account to detect whether or not your device is connectedWRITE_EXTERNAL_STORAGE: Enables My Account to cache dataWRITE_CALENDAR, READ_CALENDAR: Enables My Account to create calendar events for service appointmentsREAD_GSERVICES, GET_ACCOUNTS: Enables My Account to use Google Maps and related servicesREAD_PHONE_STATE: Enables My Account to associate your Comcast login with your device so you don’t have to login each time you open the appC2D_MESSAGE, RECEIVE, and WAKE_LOCK: Enables My Account to support push notificationsCAMERA, VIBRATE: Enables My Account to support credit card scanningCOARSE_LOCATION (Marshmallow Only), ACCESS_WIFI_STATE, CHANGE_WIFI_STATE: Check WiFi strength, manage connectivity and troubleshootWeve made some improvements to the app to give you an even better experience. If you have any suggestions or experience any issues, please share at xfinity.com/report-a-bug. We truly appreciate your feedback.
Read trusted reviews from application customers
Useless.
No help at all
Never works honestly worse app ever if I could do zero star would in heartbeat and if there was a better provider would switch cause of this app
Is not very accurate. Says your not connected half the time. You can't see half the app because it's temporary unavailable.
Comcast went back to being fully automated with the same garbage customer service they had previously been so well known for. Update: I moved and had a tech come out to install a new line. He was incredibly rude and argumentative when I told him he had to go beneath the house to run line, as the lazy way of tacking the line down the side of the house is a violation of my lease. He drilled 3 holes in my wall/foundation before he got it right. Didn't patch them before he left.
I just love the service.
Great app
App won't let me login. First it made me change my password now it says I no longer have service at my address. I definitely do have service.
Can't log in if you move to new address... stupid company trying to go digital but lacks tremendously on customer service
It pulls up my account. But tells me to continue. Then I'm transferred to Samsung. Do I have to also have them as well? I don't want to pay any more then I'm paying Xfinity. Thinking about returning the phone and going with Samsung phone service with my old phone.